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Shipping Policy

All items are made to order (unless otherwise noted). See Policies and procedures for processing/ production times.  Please note that during peak season turn around time is 3-4 months from the date of purchase for your item to be made and prepared for shipping. If you need an item sooner, please email us at alexisjcollection@gmail.com to see if this is possible BEFORE placing your order, as you cannot cancel an order once we have begun the process. If you cancel anytime during the process, you lose your deposit/payments.

After Processing time, Standard shipping is 4-7 business days or an Overnight option is also available upon request. Once the item ships, you will receive a tracking number to track your item. In the rare event that the item is lost or stolen in the shipping process, Alexis J Collection, Inc. is not held responsible. However All Shipping rates will include full insurance on your package, so it can be used to be refunded your total amount.

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Account must be satisfied prior to shipping or this will delay the Shipping process.

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